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Cancellation & Refund Policy

AROON FINTECH PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• AROON FINTECH PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the AROON FINTECH PRIVATE LIMITED, it’ll take 1-2 Days days for the refund to be processed to the end customer.

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For Grievance Redressal: 

grievance@aroonfintech.com​

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Some of the information presented on this website has been collated from publicly available sources. AroonFintech.in ( Aroon Fintech Private Limited ) shall not be in any manner whatsoever, be held responsible for any reliance on the same

Aroon Fintech Private Limited offers to its customers, various financial products and services through its digital platform as a registered Loan Aggregator, Digital lending platform of its Partners. Further, Aroon Fintech also offers a marketplace e-commerce platform to facilitate transactions between customers and sellers on-boarded on the platform. 

Kindly note: The Prospect's/visitor's particulars could be shared with insurers. The information displayed on this website is of the insurers with whom our company has an agreement.

Disclaimer: Insurance is the subject matter of solicitation. The product brochure gives only the salient features of the plan. This document is not a contract of insurance and must be read in conjunction with the Benefit Illustration and Policy Document. The policy defines the terms and conditions within which the intent of the policy will be executed.

© 2024 by Aroon Fintech Private Limited. CIN : U66190HR2023PTC115053

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